What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Once again 10 out of 10 for the service I have received from KJM superbikes,Wrightington.
Thanks to Chris your a legend, helpful and nothing too much bother.
Can’t recommend these guys enough, all my problems sorted professionally with great advice thrown in. Nice ride out, country lanes, highly recommended for trouble free service.
Sue Aindow, Google
Colin Robertson reviewed Kjm Superbike — 5 star
October 10, 2017 ·
Bought an amazing 1199s panigale off them, great to deal with from both sales and service side. O2 sensor went after a couple of months and it was replaced without any issues at all. Would certainly recommend these guys!
Colin Robertson, Facebook
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google
Fantastic bunch of guys, got a fantastic deal on a late Kawasaki versys in the colour I wanted, fair trade in price too on a 1250 bandit, Mike the salesman is a cracking fella, & even fitted me a new pair of quality tyres at no extra cost to see me on my way, I literally could have ridden the bike home & made £500 profit on it the same day,,,, but I wont, I love it, thanks KJM, you have a new loyal future customer ????
666moonpig, Google
Ash Edwards recommends Kjm Superbike.
August 28 at 12:56 PM ·
5 star customer service by the team at KJM
Just sold my vstrom 1000 to KJM and everyone I dealt with were spot on, great set of lads that make you feel comfortable and not pressured to do anything.
Daren, Dave and Ian thank you again lads!
I know you’ll find a great buyer for the bike.
Will be coming in soon for my new bike.
Thanks again,
Ash
Ash Edwards, Facebook
Was a pleasure doing business with KJM. First time buying a bike and both Ian and Daren made it a simple and smooth process. 7 days from inquiry to delivery - kept fully informed in between. Couldn't recommend highly enough. Cheers guys.
Michael lloyd, Google
Bought a bike from KJM in May 23. Kindly held the bike for me whilst I sorted my finances. Had the bike for just over 3 months and it developed a fault. It was outside the 3 month warranty but KJM kindly offered to still try and fix it. Took it back, they had the bike for over 2 hours found and repaired the fault for free. Can't get better than that for service. Great company, friendly staff and a top mechanic.
T Alam, Google
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Received my gsx1400 from KJM yesterday very pleased with the bike and the service from Dave 10/10 highly recommend!
Ian Laidlow, Google
Suzanne Eveleigh recommends Kjm Superbike.
August 16, 2018 ·
Purchased a Benelli 1130 TNT over the phone from Sunny Devon, it arrived on my doorstep, exactly as Ian and colleagues, with the help of some photographs, described... "mint my friend".
I am really pleased with their help and service.
I will use you again.
Suzanne Eveleigh, Facebook
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
Stewart Redford reviewed Kjm Superbike — 5 star
January 10, 2018 ·
Just had my bike back from kjm and I can only say I am very happy with the service and price from a real genuine business. As what I was told was the problem that I was expecting to hit the wallet hard. This is where they earn my respect. I was told it was just a case of fastening a nut up with lock tight and a new gasket £££££ 's save and they even brought him home. I'd recommend to all and think all future work will be done here.
A huge thank you
Stewart Redford, Facebook
Craig Balshaw
Local Guide · 14 reviews · 6 photos
3 months ago
Great guys always happy to help whenever possible
Craig Balshaw, Google
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
Friendly staff and very professional. Really pleased with my Z1000SX
Dave Howard, Facebook
david hardy
1 review
5 months ago-
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
david hardy, Google
Yes I know u should shop local, but I’m sorry these guys r in a league of their own. We have just purchased our 2nd bike from them living land & water away from them they make everything so simple few emails few calls amazing customer service. Yes it’s a bit of travel but most definitely worth it. Guys thanks again 5 stars just does not cover it. We have Highly recommended u bk home here in Fermanagh N.Ireland.
Wendy Lindsay, Facebook