Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Found my bike on auto trader and done most of the business via e mail and phone as I live nowhere near the dealership. Dave was top notch and very helpful and got the bike delivered to me in perfect condition. Would recommend to anyone looking.
Keanan Hunt, Google
craig gregory
Local Guide · 52 reviews · 65 photos
a year ago
Bought my DR125 last year and its still running just as well, friendly service. Came all the way from Macclesfield to pick the bike up and they even phoned me by the time I got home to ensure there was no problems with the bike . I would highly recommend them !
craig gregory, Google
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
Suzanne Eveleigh recommends Kjm Superbike.
August 16, 2018 ·
Purchased a Benelli 1130 TNT over the phone from Sunny Devon, it arrived on my doorstep, exactly as Ian and colleagues, with the help of some photographs, described... "mint my friend".
I am really pleased with their help and service.
I will use you again.
Suzanne Eveleigh, Facebook
big thankyou to all at kjm bought my cb650f from them nothing was too much trouble first class would deffinely recommend them to anyone
Robert Briscoe, Facebook
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Was a pleasure doing business with KJM. First time buying a bike and both Ian and Daren made it a simple and smooth process. 7 days from inquiry to delivery - kept fully informed in between. Couldn't recommend highly enough. Cheers guys.
Michael lloyd, Google
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
I have purchased motorcycles from kjm for 25 years always top notch. The staff always friendly and helpful great experience as always hence my latest purchase
Tom Mc Cready, Google
Just bought a Hayabusa from KJM and wanted to say thanks for the excellent service and communication received. Well managed from first phone call to bike delivery. Bike is in top notch condition so one very happy customer!
Richard Davis, Google
Stewart Redford reviewed Kjm Superbike — 5 star
January 10, 2018 ·
Just had my bike back from kjm and I can only say I am very happy with the service and price from a real genuine business. As what I was told was the problem that I was expecting to hit the wallet hard. This is where they earn my respect. I was told it was just a case of fastening a nut up with lock tight and a new gasket £££££ 's save and they even brought him home. I'd recommend to all and think all future work will be done here.
A huge thank you
Stewart Redford, Facebook
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
Anthony Kenmare recommends Kjm Superbike.
18 hrs ·
Bought a Royal Enfield Interceptor from KJM and took it for its first service today. I have to say the level of customer service is something you rarely see today, it was brilliant. Thanks to everyone at KJM, really impressed!
Anthony Kenmare, Facebook
Craig Balshaw
Local Guide · 14 reviews · 6 photos
3 months ago
Great guys always happy to help whenever possible
Craig Balshaw, Google
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
David Hardy, Google
Fantastic bunch of guys, got a fantastic deal on a late Kawasaki versys in the colour I wanted, fair trade in price too on a 1250 bandit, Mike the salesman is a cracking fella, & even fitted me a new pair of quality tyres at no extra cost to see me on my way, I literally could have ridden the bike home & made £500 profit on it the same day,,,, but I wont, I love it, thanks KJM, you have a new loyal future customer ????
666moonpig, Google
Over the moon with my bike and cant fault Darren for looking after me
Mark Donnelly, Google