What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Suzanne Eveleigh recommends Kjm Superbike.
August 16, 2018 ·
Purchased a Benelli 1130 TNT over the phone from Sunny Devon, it arrived on my doorstep, exactly as Ian and colleagues, with the help of some photographs, described... "mint my friend".
I am really pleased with their help and service.
I will use you again.
Suzanne Eveleigh, Facebook
I have purchased motorcycles from kjm for 25 years always top notch. The staff always friendly and helpful great experience as always hence my latest purchase
Tom Mc Cready, Google
Bought my 2017 Ducati from Ian and Marie at KJM. Awesome bike and the greatest communication and service from them both. Brilliant selection of amazing used quality bikes. Thanks again guys.
Paul Robertson, Facebook
absolutely fantastic buying experience, fair trade in, & an excellent bike, they even fitted brand new tyres for me,,,I could literally have ridden home & made £500 min profit on the bike for myself If I wanted to.
would definitely buy from these chaps again
dave moonie jones, Facebook
Avernus Biker Lifestyle
1 review
2 years ago
I've bought a few bikes from KJM Superbike over the years (most recently a 2008 DL1000) and I've always felt like I've come away with a good deal and been treated with professional courtesy. The guys at KJM are my first call for servicing, MOT and repairs too, as I'm confident they won't take the piss and quite often will offer advice for free that'll save me a few quid by fixing my own bike problems.
I'm happy to give them 5 stars and I'm happy to recomend them to my club and other bikers in the area.
Avernus Biker Lifestyle, Google
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Yes I know u should shop local, but I’m sorry these guys r in a league of their own. We have just purchased our 2nd bike from them living land & water away from them they make everything so simple few emails few calls amazing customer service. Yes it’s a bit of travel but most definitely worth it. Guys thanks again 5 stars just does not cover it. We have Highly recommended u bk home here in Fermanagh N.Ireland.
Wendy Lindsay, Facebook
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
Road Slogger
They are really good, they are part of a bigger group of dealers so they can always find a bike for you. I'd rather deal with KJM than other dealers within that group tho. I found they were selling a Subaru WRX they had taken in part exchange against a CB1300 on Auto Trader. I was assured it was in good condition, and on travelling for 3 1/2 hours and 250 miles, it was. After a bit of bargaining on the phone before we set off on arrival my son bought it for a decent price. I also purchased a Triumph Daytona 955 from them and that was true to description. Also a mate of mine bought an aging £2000 ZX7R from them, had it delivered, he found a few bearings were worn and needed replacing, they offered to replace them under warranty if he sent the parts to them. So...
Road Slogger, Google
Colin Robertson reviewed Kjm Superbike — 5 star
October 10, 2017 ·
Bought an amazing 1199s panigale off them, great to deal with from both sales and service side. O2 sensor went after a couple of months and it was replaced without any issues at all. Would certainly recommend these guys!
Colin Robertson, Facebook
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
Once again 10 out of 10 for the service I have received from KJM superbikes,Wrightington.
Thanks to Chris your a legend, helpful and nothing too much bother.
Can’t recommend these guys enough, all my problems sorted professionally with great advice thrown in. Nice ride out, country lanes, highly recommended for trouble free service.
Sue Aindow, Google
Just bought a Hayabusa from KJM and wanted to say thanks for the excellent service and communication received. Well managed from first phone call to bike delivery. Bike is in top notch condition so one very happy customer!
Richard Davis, Google
Over the moon with my bike and cant fault Darren for looking after me
Mark Donnelly, Google
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google