What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
craig gregory
Local Guide · 52 reviews · 65 photos
a year ago
Bought my DR125 last year and its still running just as well, friendly service. Came all the way from Macclesfield to pick the bike up and they even phoned me by the time I got home to ensure there was no problems with the bike . I would highly recommend them !
craig gregory, Google
Exchanged a pair of bikes as part of a purchase, all done by phone and email. The whole thing couldn’t have been easier to sort as Dave was a star. Will definitely check out their stock when I fancy trading for another machine.
Dave Cross, Google
absolutely fantastic buying experience, fair trade in, & an excellent bike, they even fitted brand new tyres for me,,,I could literally have ridden home & made £500 min profit on the bike for myself If I wanted to.
would definitely buy from these chaps again
dave moonie jones, Facebook
Bought a used Duacti from these guys online and and it was exactly as described, if not better! It was delivered in mint condition and promptly too! Very helpful and would definitely use again. Can’t fault these guys, thank you KJM, top service!
James Punton, Google
David Connah
Local Guide · 17 reviews · 6 photos
a year ago-
Nice and friendly good bikes
David Connah, Google
Found my bike on auto trader and done most of the business via e mail and phone as I live nowhere near the dealership. Dave was top notch and very helpful and got the bike delivered to me in perfect condition. Would recommend to anyone looking.
Keanan Hunt, Google
Fantastic, honest and very helpful dealer, with great customer service. Collected my bike after a nasty crash, looked after it and were kind enough to even help put the bike into a mates van, when I went to collect it.
Throughout the process, emails were answered promptly and they were a pleasure to deal with.
Proper bikers - I would strongly recommend them.
Graham Astle, Facebook
Anthony Kenmare recommends Kjm Superbike.
18 hrs ·
Bought a Royal Enfield Interceptor from KJM and took it for its first service today. I have to say the level of customer service is something you rarely see today, it was brilliant. Thanks to everyone at KJM, really impressed!
Anthony Kenmare, Facebook
Gary Fox
27 reviews · 7 photos
5 months ago-
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
James
-
This company was excellent to deal with, absolutely no hassle, received my bike today ready to go on road. Would defo recommend!
James Travis, Google
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
Stewart Redford reviewed Kjm Superbike — 5 star
January 10, 2018 ·
Just had my bike back from kjm and I can only say I am very happy with the service and price from a real genuine business. As what I was told was the problem that I was expecting to hit the wallet hard. This is where they earn my respect. I was told it was just a case of fastening a nut up with lock tight and a new gasket £££££ 's save and they even brought him home. I'd recommend to all and think all future work will be done here.
A huge thank you
Stewart Redford, Facebook
Yes I know u should shop local, but I’m sorry these guys r in a league of their own. We have just purchased our 2nd bike from them living land & water away from them they make everything so simple few emails few calls amazing customer service. Yes it’s a bit of travel but most definitely worth it. Guys thanks again 5 stars just does not cover it. We have Highly recommended u bk home here in Fermanagh N.Ireland.
Wendy Lindsay, Facebook
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google
Great place to buy a new bike!!!
We have bought 2 from here .????
Tracey Harwood, Google
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
Brian Norton
16 reviews · 36 photos
a year ago-
Knowledgeable friendly staff, relaxed browsing and nice surroundings.
Brian Norton, Google
Road Slogger
They are really good, they are part of a bigger group of dealers so they can always find a bike for you. I'd rather deal with KJM than other dealers within that group tho. I found they were selling a Subaru WRX they had taken in part exchange against a CB1300 on Auto Trader. I was assured it was in good condition, and on travelling for 3 1/2 hours and 250 miles, it was. After a bit of bargaining on the phone before we set off on arrival my son bought it for a decent price. I also purchased a Triumph Daytona 955 from them and that was true to description. Also a mate of mine bought an aging £2000 ZX7R from them, had it delivered, he found a few bearings were worn and needed replacing, they offered to replace them under warranty if he sent the parts to them. So...
Road Slogger, Google