What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Stuart Ivey
2 reviews
10 months ago
Great dealership, very friendly and the people are top class. Pleasure to deal with :)
Stuart Ivey, Google
Ash Edwards recommends Kjm Superbike.
August 28 at 12:56 PM ·
5 star customer service by the team at KJM
Just sold my vstrom 1000 to KJM and everyone I dealt with were spot on, great set of lads that make you feel comfortable and not pressured to do anything.
Daren, Dave and Ian thank you again lads!
I know you’ll find a great buyer for the bike.
Will be coming in soon for my new bike.
Thanks again,
Ash
Ash Edwards, Facebook
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Bought a bike from KJM in May 23. Kindly held the bike for me whilst I sorted my finances. Had the bike for just over 3 months and it developed a fault. It was outside the 3 month warranty but KJM kindly offered to still try and fix it. Took it back, they had the bike for over 2 hours found and repaired the fault for free. Can't get better than that for service. Great company, friendly staff and a top mechanic.
T Alam, Google
Bought my 2017 Ducati from Ian and Marie at KJM. Awesome bike and the greatest communication and service from them both. Brilliant selection of amazing used quality bikes. Thanks again guys.
Paul Robertson, Facebook
Stewart Redford reviewed Kjm Superbike — 5 star
January 10, 2018 ·
Just had my bike back from kjm and I can only say I am very happy with the service and price from a real genuine business. As what I was told was the problem that I was expecting to hit the wallet hard. This is where they earn my respect. I was told it was just a case of fastening a nut up with lock tight and a new gasket £££££ 's save and they even brought him home. I'd recommend to all and think all future work will be done here.
A huge thank you
Stewart Redford, Facebook
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
Colin Robertson reviewed Kjm Superbike — 5 star
October 10, 2017 ·
Bought an amazing 1199s panigale off them, great to deal with from both sales and service side. O2 sensor went after a couple of months and it was replaced without any issues at all. Would certainly recommend these guys!
Colin Robertson, Facebook
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
absolutely fantastic buying experience, fair trade in, & an excellent bike, they even fitted brand new tyres for me,,,I could literally have ridden home & made £500 min profit on the bike for myself If I wanted to.
would definitely buy from these chaps again
dave moonie jones, Facebook
Anthony Kenmare recommends Kjm Superbike.
18 hrs ·
Bought a Royal Enfield Interceptor from KJM and took it for its first service today. I have to say the level of customer service is something you rarely see today, it was brilliant. Thanks to everyone at KJM, really impressed!
Anthony Kenmare, Facebook
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google
Steven Brownlee
1 review
a year ago
Best top quality motorcycle dealer I have ever used, Italian bike specialists and best Benelli and MV Agusta mechanic around in Glenn. Top place. Top Service.
Steven Brownlee, Google
Yes I know u should shop local, but I’m sorry these guys r in a league of their own. We have just purchased our 2nd bike from them living land & water away from them they make everything so simple few emails few calls amazing customer service. Yes it’s a bit of travel but most definitely worth it. Guys thanks again 5 stars just does not cover it. We have Highly recommended u bk home here in Fermanagh N.Ireland.
Wendy Lindsay, Facebook
Avernus Biker Lifestyle
1 review
2 years ago
I've bought a few bikes from KJM Superbike over the years (most recently a 2008 DL1000) and I've always felt like I've come away with a good deal and been treated with professional courtesy. The guys at KJM are my first call for servicing, MOT and repairs too, as I'm confident they won't take the piss and quite often will offer advice for free that'll save me a few quid by fixing my own bike problems.
I'm happy to give them 5 stars and I'm happy to recomend them to my club and other bikers in the area.
Avernus Biker Lifestyle, Google
Bought aprilia tuono v4 few days ago.I was very happy with the fantastic service and the price.Very easy and fast.I can highly recommend this dealer!!!
Laszlo Vereska, Facebook
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
Ian Coulshed
Local Guide · 3 reviews · 49 photos
3 years ago-
I have had several bikes over last 20 years from KJM Superbike, new & second hand. They are very friendly and helpful in all aspects about motorcycles. I would recommend a visit if you are looking for a good valued motorcycle.
Ian Coulshed, Google