What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Bought a used Duacti from these guys online and and it was exactly as described, if not better! It was delivered in mint condition and promptly too! Very helpful and would definitely use again. Can’t fault these guys, thank you KJM, top service!
James Punton, Google
Found my bike on auto trader and done most of the business via e mail and phone as I live nowhere near the dealership. Dave was top notch and very helpful and got the bike delivered to me in perfect condition. Would recommend to anyone looking.
Keanan Hunt, Google
Exchanged a pair of bikes as part of a purchase, all done by phone and email. The whole thing couldn’t have been easier to sort as Dave was a star. Will definitely check out their stock when I fancy trading for another machine.
Dave Cross, Google
Just bought a Hayabusa from KJM and wanted to say thanks for the excellent service and communication received. Well managed from first phone call to bike delivery. Bike is in top notch condition so one very happy customer!
Richard Davis, Google
Ian Coulshed
Local Guide · 3 reviews · 49 photos
3 years ago-
I have had several bikes over last 20 years from KJM Superbike, new & second hand. They are very friendly and helpful in all aspects about motorcycles. I would recommend a visit if you are looking for a good valued motorcycle.
Ian Coulshed, Google
Went to look at a couple of bikes, still thinking. Tyre on a friend's bike was a little soft. They wheeled it into the garage and put some air in both. Great lads. Large selection of bikes.
Steven Kenny, Google
absolutely fantastic buying experience, fair trade in, & an excellent bike, they even fitted brand new tyres for me,,,I could literally have ridden home & made £500 min profit on the bike for myself If I wanted to.
would definitely buy from these chaps again
dave moonie jones, Facebook
Received my gsx1400 from KJM yesterday very pleased with the bike and the service from Dave 10/10 highly recommend!
Ian Laidlow, Google
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
Fantastic, honest and very helpful dealer, with great customer service. Collected my bike after a nasty crash, looked after it and were kind enough to even help put the bike into a mates van, when I went to collect it.
Throughout the process, emails were answered promptly and they were a pleasure to deal with.
Proper bikers - I would strongly recommend them.
Graham Astle, Facebook
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Road Slogger
They are really good, they are part of a bigger group of dealers so they can always find a bike for you. I'd rather deal with KJM than other dealers within that group tho. I found they were selling a Subaru WRX they had taken in part exchange against a CB1300 on Auto Trader. I was assured it was in good condition, and on travelling for 3 1/2 hours and 250 miles, it was. After a bit of bargaining on the phone before we set off on arrival my son bought it for a decent price. I also purchased a Triumph Daytona 955 from them and that was true to description. Also a mate of mine bought an aging £2000 ZX7R from them, had it delivered, he found a few bearings were worn and needed replacing, they offered to replace them under warranty if he sent the parts to them. So...
Road Slogger, Google
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
David Hardy, Google
Colin Robertson reviewed Kjm Superbike — 5 star
October 10, 2017 ·
Bought an amazing 1199s panigale off them, great to deal with from both sales and service side. O2 sensor went after a couple of months and it was replaced without any issues at all. Would certainly recommend these guys!
Colin Robertson, Facebook
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
big thankyou to all at kjm bought my cb650f from them nothing was too much trouble first class would deffinely recommend them to anyone
Robert Briscoe, Facebook
Stuart Ivey
2 reviews
10 months ago
Great dealership, very friendly and the people are top class. Pleasure to deal with :)
Stuart Ivey, Google
craig gregory
Local Guide · 52 reviews · 65 photos
a year ago
Bought my DR125 last year and its still running just as well, friendly service. Came all the way from Macclesfield to pick the bike up and they even phoned me by the time I got home to ensure there was no problems with the bike . I would highly recommend them !
craig gregory, Google