What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
David Connah
Local Guide · 17 reviews · 6 photos
a year ago-
Nice and friendly good bikes
David Connah, Google
Bought a bike from KJM in May 23. Kindly held the bike for me whilst I sorted my finances. Had the bike for just over 3 months and it developed a fault. It was outside the 3 month warranty but KJM kindly offered to still try and fix it. Took it back, they had the bike for over 2 hours found and repaired the fault for free. Can't get better than that for service. Great company, friendly staff and a top mechanic.
T Alam, Google
Friendly staff and very professional. Really pleased with my Z1000SX
Dave Howard, Facebook
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Avernus Biker Lifestyle
1 review
2 years ago
I've bought a few bikes from KJM Superbike over the years (most recently a 2008 DL1000) and I've always felt like I've come away with a good deal and been treated with professional courtesy. The guys at KJM are my first call for servicing, MOT and repairs too, as I'm confident they won't take the piss and quite often will offer advice for free that'll save me a few quid by fixing my own bike problems.
I'm happy to give them 5 stars and I'm happy to recomend them to my club and other bikers in the area.
Avernus Biker Lifestyle, Google
Went to look at a couple of bikes, still thinking. Tyre on a friend's bike was a little soft. They wheeled it into the garage and put some air in both. Great lads. Large selection of bikes.
Steven Kenny, Google
Brian Norton
16 reviews · 36 photos
a year ago-
Knowledgeable friendly staff, relaxed browsing and nice surroundings.
Brian Norton, Google
Once again 10 out of 10 for the service I have received from KJM superbikes,Wrightington.
Thanks to Chris your a legend, helpful and nothing too much bother.
Can’t recommend these guys enough, all my problems sorted professionally with great advice thrown in. Nice ride out, country lanes, highly recommended for trouble free service.
Sue Aindow, Google
Ian Coulshed
Local Guide · 3 reviews · 49 photos
3 years ago-
I have had several bikes over last 20 years from KJM Superbike, new & second hand. They are very friendly and helpful in all aspects about motorcycles. I would recommend a visit if you are looking for a good valued motorcycle.
Ian Coulshed, Google
Yes I know u should shop local, but I’m sorry these guys r in a league of their own. We have just purchased our 2nd bike from them living land & water away from them they make everything so simple few emails few calls amazing customer service. Yes it’s a bit of travel but most definitely worth it. Guys thanks again 5 stars just does not cover it. We have Highly recommended u bk home here in Fermanagh N.Ireland.
Wendy Lindsay, Facebook
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Stuart Ivey
2 reviews
10 months ago
Great dealership, very friendly and the people are top class. Pleasure to deal with :)
Stuart Ivey, Google
david hardy
1 review
5 months ago-
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
david hardy, Google
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
Steven Brownlee
1 review
a year ago
Best top quality motorcycle dealer I have ever used, Italian bike specialists and best Benelli and MV Agusta mechanic around in Glenn. Top place. Top Service.
Steven Brownlee, Google
Road Slogger
They are really good, they are part of a bigger group of dealers so they can always find a bike for you. I'd rather deal with KJM than other dealers within that group tho. I found they were selling a Subaru WRX they had taken in part exchange against a CB1300 on Auto Trader. I was assured it was in good condition, and on travelling for 3 1/2 hours and 250 miles, it was. After a bit of bargaining on the phone before we set off on arrival my son bought it for a decent price. I also purchased a Triumph Daytona 955 from them and that was true to description. Also a mate of mine bought an aging £2000 ZX7R from them, had it delivered, he found a few bearings were worn and needed replacing, they offered to replace them under warranty if he sent the parts to them. So...
Road Slogger, Google
Bought a used Duacti from these guys online and and it was exactly as described, if not better! It was delivered in mint condition and promptly too! Very helpful and would definitely use again. Can’t fault these guys, thank you KJM, top service!
James Punton, Google
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google
Suzanne Eveleigh recommends Kjm Superbike.
August 16, 2018 ·
Purchased a Benelli 1130 TNT over the phone from Sunny Devon, it arrived on my doorstep, exactly as Ian and colleagues, with the help of some photographs, described... "mint my friend".
I am really pleased with their help and service.
I will use you again.
Suzanne Eveleigh, Facebook