What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
absolutely fantastic buying experience, fair trade in, & an excellent bike, they even fitted brand new tyres for me,,,I could literally have ridden home & made £500 min profit on the bike for myself If I wanted to.
would definitely buy from these chaps again
dave moonie jones, Facebook
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
Avernus Biker Lifestyle
1 review
2 years ago
I've bought a few bikes from KJM Superbike over the years (most recently a 2008 DL1000) and I've always felt like I've come away with a good deal and been treated with professional courtesy. The guys at KJM are my first call for servicing, MOT and repairs too, as I'm confident they won't take the piss and quite often will offer advice for free that'll save me a few quid by fixing my own bike problems.
I'm happy to give them 5 stars and I'm happy to recomend them to my club and other bikers in the area.
Avernus Biker Lifestyle, Google
Lee Darby reviewed Kjm Superbike — 5 star
February 4, 2018 ·
Big thanks to Ian and the team on the px we did great service very helpful
Lee Darby, Facebook
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
Ash Edwards recommends Kjm Superbike.
August 28 at 12:56 PM ·
5 star customer service by the team at KJM
Just sold my vstrom 1000 to KJM and everyone I dealt with were spot on, great set of lads that make you feel comfortable and not pressured to do anything.
Daren, Dave and Ian thank you again lads!
I know you’ll find a great buyer for the bike.
Will be coming in soon for my new bike.
Thanks again,
Ash
Ash Edwards, Facebook
Ursu Robert reviewed Kjm Superbike — 5 star
April 13, 2017 ·
Just bought my first bike from Kjm, a gorgeous Gsxr750. They have a great and helpful staff, thank you for everything!
Ursu Robert, Facebook
Bought a used Duacti from these guys online and and it was exactly as described, if not better! It was delivered in mint condition and promptly too! Very helpful and would definitely use again. Can’t fault these guys, thank you KJM, top service!
James Punton, Google
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
David Connah
Local Guide · 17 reviews · 6 photos
a year ago-
Nice and friendly good bikes
David Connah, Google
Steven Brownlee
1 review
a year ago
Best top quality motorcycle dealer I have ever used, Italian bike specialists and best Benelli and MV Agusta mechanic around in Glenn. Top place. Top Service.
Steven Brownlee, Google
Bought my 2017 Ducati from Ian and Marie at KJM. Awesome bike and the greatest communication and service from them both. Brilliant selection of amazing used quality bikes. Thanks again guys.
Paul Robertson, Facebook
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Craig Balshaw
Local Guide · 14 reviews · 6 photos
3 months ago
Great guys always happy to help whenever possible
Craig Balshaw, Google
Yes I know u should shop local, but I’m sorry these guys r in a league of their own. We have just purchased our 2nd bike from them living land & water away from them they make everything so simple few emails few calls amazing customer service. Yes it’s a bit of travel but most definitely worth it. Guys thanks again 5 stars just does not cover it. We have Highly recommended u bk home here in Fermanagh N.Ireland.
Wendy Lindsay, Facebook
Great place to buy a new bike!!!
We have bought 2 from here .????
Tracey Harwood, Google
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google