What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
big thankyou to all at kjm bought my cb650f from them nothing was too much trouble first class would deffinely recommend them to anyone
Robert Briscoe, Facebook
Fantastic bunch of guys, got a fantastic deal on a late Kawasaki versys in the colour I wanted, fair trade in price too on a 1250 bandit, Mike the salesman is a cracking fella, & even fitted me a new pair of quality tyres at no extra cost to see me on my way, I literally could have ridden the bike home & made £500 profit on it the same day,,,, but I wont, I love it, thanks KJM, you have a new loyal future customer ????
666moonpig, Google
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
Exchanged a pair of bikes as part of a purchase, all done by phone and email. The whole thing couldn’t have been easier to sort as Dave was a star. Will definitely check out their stock when I fancy trading for another machine.
Dave Cross, Google
david hardy
1 review
5 months ago-
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
david hardy, Google
Friendly staff and very professional. Really pleased with my Z1000SX
Dave Howard, Facebook
Bought aprilia tuono v4 few days ago.I was very happy with the fantastic service and the price.Very easy and fast.I can highly recommend this dealer!!!
Laszlo Vereska, Facebook
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
Fantastic, honest and very helpful dealer, with great customer service. Collected my bike after a nasty crash, looked after it and were kind enough to even help put the bike into a mates van, when I went to collect it.
Throughout the process, emails were answered promptly and they were a pleasure to deal with.
Proper bikers - I would strongly recommend them.
Graham Astle, Facebook
Stuart Ivey
2 reviews
10 months ago
Great dealership, very friendly and the people are top class. Pleasure to deal with :)
Stuart Ivey, Google
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google
Avernus Biker Lifestyle
1 review
2 years ago
I've bought a few bikes from KJM Superbike over the years (most recently a 2008 DL1000) and I've always felt like I've come away with a good deal and been treated with professional courtesy. The guys at KJM are my first call for servicing, MOT and repairs too, as I'm confident they won't take the piss and quite often will offer advice for free that'll save me a few quid by fixing my own bike problems.
I'm happy to give them 5 stars and I'm happy to recomend them to my club and other bikers in the area.
Avernus Biker Lifestyle, Google
I have purchased motorcycles from kjm for 25 years always top notch. The staff always friendly and helpful great experience as always hence my latest purchase
Tom Mc Cready, Google
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Went to look at a couple of bikes, still thinking. Tyre on a friend's bike was a little soft. They wheeled it into the garage and put some air in both. Great lads. Large selection of bikes.
Steven Kenny, Google
Anthony Kenmare recommends Kjm Superbike.
18 hrs ·
Bought a Royal Enfield Interceptor from KJM and took it for its first service today. I have to say the level of customer service is something you rarely see today, it was brilliant. Thanks to everyone at KJM, really impressed!
Anthony Kenmare, Facebook
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
Great place to buy a new bike!!!
We have bought 2 from here .????
Tracey Harwood, Google