What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Just been back and ordered yet another bike from here. My 6th from their group. Brilliant knowledge and service as always. Can there be a better location for a bike dealer anywhere in the country? Why would I go anywhere else?
Gary Fox, Google
Over the moon with my bike and cant fault Darren for looking after me
Mark Donnelly, Google
Bought a Benelli 1130 tnt off Wigan KJM a few days ago. Very easy and straight forward to deal with. David brought the Benelli to my house and collected the part exchange. Very professional service, but it turned out that David was a true biking enthusiast, so it was good fun as well. I can thoroughly recommend this dealer. Many thanks, Howard.
Howard Witham, Facebook
Fantastic, honest and very helpful dealer, with great customer service. Collected my bike after a nasty crash, looked after it and were kind enough to even help put the bike into a mates van, when I went to collect it.
Throughout the process, emails were answered promptly and they were a pleasure to deal with.
Proper bikers - I would strongly recommend them.
Graham Astle, Facebook
Just bought a Hayabusa from KJM and wanted to say thanks for the excellent service and communication received. Well managed from first phone call to bike delivery. Bike is in top notch condition so one very happy customer!
Richard Davis, Google
Ursu Robert reviewed Kjm Superbike — 5 star
April 13, 2017 ·
Just bought my first bike from Kjm, a gorgeous Gsxr750. They have a great and helpful staff, thank you for everything!
Ursu Robert, Facebook
Peter Foster reviewed Kjm Superbike — 5 star
May 10, 2017 ·
What a great place to buy a motorcycle the staff are very friendly and the service is first class .a big thank you to everyone there .
Peter Foster, Facebook
I have purchased motorcycles from kjm for 25 years always top notch. The staff always friendly and helpful great experience as always hence my latest purchase
Tom Mc Cready, Google
Gary Lamb reviewed Kjm Superbike — 5 star
February 16, 2017 ·
We can all be quick to moan about poor service, BUT I feel I had write to say how well I was looked after when I had my bike MOT'd at KJM Superbikes in Wrightington today.
The technician who did the MOT was Glen, from the initial phone call booking the MOT to arriving, he really made the visit worth while and certainly knows his stuff, I was made me to feel very welcome.
Glenn introduced me to Dave Smith from next door, who me and my father bought a bike from over 40 years ago, I will definitely be recommending KJM & Glen.
Gary Lamb.
Gary Lamb, Facebook
craig gregory
Local Guide · 52 reviews · 65 photos
a year ago
Bought my DR125 last year and its still running just as well, friendly service. Came all the way from Macclesfield to pick the bike up and they even phoned me by the time I got home to ensure there was no problems with the bike . I would highly recommend them !
craig gregory, Google
Lee Darby reviewed Kjm Superbike — 5 star
February 4, 2018 ·
Big thanks to Ian and the team on the px we did great service very helpful
Lee Darby, Facebook
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
big thankyou to all at kjm bought my cb650f from them nothing was too much trouble first class would deffinely recommend them to anyone
Robert Briscoe, Facebook
Philip White
1 review
2 months ago-
Purchased a GSXR 1000 from these guys. Absolute class. Great terms great delivery times (250 miles) and great staff. Love the bike too! You cannot beat these for customer service. Even the delivery guy was a diamond!
Philip White, Google
Went to look at a couple of bikes, still thinking. Tyre on a friend's bike was a little soft. They wheeled it into the garage and put some air in both. Great lads. Large selection of bikes.
Steven Kenny, Google
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
David Hardy, Google
Bought a bike from KJM in May 23. Kindly held the bike for me whilst I sorted my finances. Had the bike for just over 3 months and it developed a fault. It was outside the 3 month warranty but KJM kindly offered to still try and fix it. Took it back, they had the bike for over 2 hours found and repaired the fault for free. Can't get better than that for service. Great company, friendly staff and a top mechanic.
T Alam, Google
Amish Dahyabhai
3 reviews
a year ago-
I had been looking for my perfect bike over the last few months and came across KJM super bikes on AutoTrader.
I live in London so trusting a company over 200miles away was always going to be difficult for me.
However the boys at KJM made it so easy and reassuring. I was able to put down a deposit of £100 which they then sent a load of photos of the bike. At any point in time I was able to say no and get a full refund of that deposit.
They did offer me the option of having a courier send the bike to me however I decided to make a trip up to Wigan to see it for myself. They offered to pick me up from the local station as the place was in the countryside.
Ian was brilliant throughout the whole process and the mechanic showed me everything to be aware about the bike.
I rode the bike back to London (200miles) in one stint and at no point did I think the bike was going to break on me.
The reviews I found for this place were poor but it seems they’ve put a lot of hard work to fix those concerns.
Friendly company with loads to offer. Amazing customer experience. Thankyou.
Amish Dahyabhai, Google
Ian Coulshed
Local Guide · 3 reviews · 49 photos
3 years ago-
I have had several bikes over last 20 years from KJM Superbike, new & second hand. They are very friendly and helpful in all aspects about motorcycles. I would recommend a visit if you are looking for a good valued motorcycle.
Ian Coulshed, Google