What can I say about KJM Superbikes?
Well I could say a hell of a lot, but I'll condense it down to the key points:
1. Truly the best customer service I've experienced. The whole team there are informative, patient and kind. I had Ian who dealt with all the paper work and enquires. Any question I had, he would reply usually within the hour.
2. Excellent delivery. Mark was very prompt, professional and friendly. Bike arrived in perfect condition, with everything as stated on their advertisment.
3. Trust. Having not being able to test the bike before I bought it, there is always a bit of scepticism there whether or not the bike would be right. With KJM Superbikes, you can throw caution to the wind. They have looked after me incredibly well, and the bike is in perfect condition.
In summary, I would recommend KJM to just about everyone. I will be coming back to them again for my next bike.
Thank you to all the KJM team and especially Ian.
Christopher Baldock, Google
Fantastic, honest and very helpful dealer, with great customer service. Collected my bike after a nasty crash, looked after it and were kind enough to even help put the bike into a mates van, when I went to collect it.
Throughout the process, emails were answered promptly and they were a pleasure to deal with.
Proper bikers - I would strongly recommend them.
Graham Astle, Facebook
Was a pleasure doing business with KJM. First time buying a bike and both Ian and Daren made it a simple and smooth process. 7 days from inquiry to delivery - kept fully informed in between. Couldn't recommend highly enough. Cheers guys.
Michael lloyd, Google
Road Slogger
They are really good, they are part of a bigger group of dealers so they can always find a bike for you. I'd rather deal with KJM than other dealers within that group tho. I found they were selling a Subaru WRX they had taken in part exchange against a CB1300 on Auto Trader. I was assured it was in good condition, and on travelling for 3 1/2 hours and 250 miles, it was. After a bit of bargaining on the phone before we set off on arrival my son bought it for a decent price. I also purchased a Triumph Daytona 955 from them and that was true to description. Also a mate of mine bought an aging £2000 ZX7R from them, had it delivered, he found a few bearings were worn and needed replacing, they offered to replace them under warranty if he sent the parts to them. So...
Road Slogger, Google
Bought a bike from KJM in May 23. Kindly held the bike for me whilst I sorted my finances. Had the bike for just over 3 months and it developed a fault. It was outside the 3 month warranty but KJM kindly offered to still try and fix it. Took it back, they had the bike for over 2 hours found and repaired the fault for free. Can't get better than that for service. Great company, friendly staff and a top mechanic.
T Alam, Google
Avernus Biker Lifestyle
1 review
2 years ago
I've bought a few bikes from KJM Superbike over the years (most recently a 2008 DL1000) and I've always felt like I've come away with a good deal and been treated with professional courtesy. The guys at KJM are my first call for servicing, MOT and repairs too, as I'm confident they won't take the piss and quite often will offer advice for free that'll save me a few quid by fixing my own bike problems.
I'm happy to give them 5 stars and I'm happy to recomend them to my club and other bikers in the area.
Avernus Biker Lifestyle, Google
Ronnie Coulshed reviewed Kjm Superbike — 5 star
December 19, 2017 ·
Well, I've been and gone and done it!
I'm both a motorcyclist, (I own of a 1998 Honda Blackbird) and Yes, a cyclist!
...I decided to call in at KJM's to check out their motorcycles - and, (WOW) came out with an 'Electric bike' to add to my collection of bicycles!
All the staff, (I've met) at KJM are 'definitely not' Bums-in-seats - each one did their very best to help and answer my, (sometimes awkward) questions - Thanks guys!
KJM is definitely worth a coat of looking at - I can throughly recommend this company!
Ronnie Coulshed, Facebook
Alistair Buckley
186 reviews · 3 photos
3 months ago-
Good selection of bikes, very helpful staff.
Alistair Buckley, Google
What a brilliant place to buy a bike. I have bought a bike before from another dealer via an online purchase from eBay which I am anxious about as I don’t get to see the bike and test it ect ect and they was really nice people but these guys go that extra bit further. these guys treat you like they are your best buddy and have know you years. You can tell straight away they are 100% genuine and if you can find a dealership with kinder staff you must be in heaven???? honestly I’ve not met nicer people they looked after me from start to finish and not one phone call was unanswered. I spoke to at least 3 guys there and Chris was the guy that dealt with my purchase of Suzuki TL 1000 R. He was a real pleasure and I can’t praise him enough. He is is one of the nicest guys I’ve ever had the pleasure to talk to. he genuinely cares about his customers.
I am chuffed to bits with this bike it’s my dream bike and has been since 1998 when I saw one so thank you Chris and the rest of your team for being so kind and helping get me back on the road. I shall be back for another bike in future IF I can ever let this bike go????
The delivery guy was brilliant too and very professional. He called me twice to let me know his location.
Mark Richmond, Google
big thankyou to all at kjm bought my cb650f from them nothing was too much trouble first class would deffinely recommend them to anyone
Robert Briscoe, Facebook
Colin Robertson reviewed Kjm Superbike — 5 star
October 10, 2017 ·
Bought an amazing 1199s panigale off them, great to deal with from both sales and service side. O2 sensor went after a couple of months and it was replaced without any issues at all. Would certainly recommend these guys!
Colin Robertson, Facebook
Great bunch of people they made it happen for me today i rang up this morning for a new bike and got one in less than 24hrs that takes some doing thanks alot to all members of staff was there when assistance was needed
Great job guys definitely recommend you
Trevor Dunkley, Google
Over the moon with my bike and cant fault Darren for looking after me
Mark Donnelly, Google
Friendly and professional service from start to finish. Loving my Bandit 1250 Streetfighter. I can't recommend Kjm enough. A big thank you to all at Kjm especially Mike and Daren for all your help and of course for the coffee and cakes. Cheers.
Dave Liptrot, Facebook
this is a great place to buy a bike from there was no pressure put on me to do the deal. The part exchange was better than expected even the wife was happy? Travelled 116 miles to meet the people I'd dealt with and I could not have been made more welcome. cannot recommend these people high enough keep up the great work.
David Hardy, Google
Stuart Ivey
2 reviews
10 months ago
Great dealership, very friendly and the people are top class. Pleasure to deal with :)
Stuart Ivey, Google
Brian Norton
16 reviews · 36 photos
a year ago-
Knowledgeable friendly staff, relaxed browsing and nice surroundings.
Brian Norton, Google
Received my gsx1400 from KJM yesterday very pleased with the bike and the service from Dave 10/10 highly recommend!
Ian Laidlow, Google
Bought my 2017 Ducati from Ian and Marie at KJM. Awesome bike and the greatest communication and service from them both. Brilliant selection of amazing used quality bikes. Thanks again guys.
Paul Robertson, Facebook
Karim Ouchhib
7 reviews · 12 photos
3 years ago-
From the moment that I walked in, they where amazing and extremely helpful and God I love my new Scooter, thanks guys!
Karim Ouchhib, Google